Your rent card
We’ll give you a rent card, which clearly shows the amount you need to pay. Please bring it with you whenever you pay your rent.
Your rent is due every Monday, but if you want to pay fortnightly or monthly, you'll need to do so in advance.
Non collecting rent weeks
We don’t collect rent for two weeks in December, providing your account is up to date.
How to Pay Your Rent
You can pay your rent in any of the following ways
- In person at the Ashton Pioneer Homes office
- Delivered by hand to Ashton Pioneer Homes
- By Direct Debit
- By Standing Order
- By post
- By swipe card
- By Housing Benefit
Paying your rent in person at the Ashton Pioneer Homes office
You can pay your rent at our office in Margaret House on Margaret Street. It is open between 9am and 5pm, Monday to Friday (9.30am-5pm on Tuesdays).
You can pay by cash or cheque, but always ensure that we update your rent card with your payment – or get a receipt.
Delivered by hand to Ashton Pioneer Homes
You can put your rent in an envelope and drop it into our Quickpay box inside the office in reception. Remember to include your name and address.
Paying your rent by Direct Debit
To pay directly from your bank to ours, simply contact Housing Services or Customer Services, who will arrange the amount & payment terms, and guide you through completion of the necessary forms.
If we need to make any changes – for example, when your rent increases – you won’t have to do anything. We’ll make the changes for you.
Paying your rent by Standing Order
To pay your rent by Standing Order, simply contact Housing Services or Customer Services, who will arrange the amount & payment terms, and guide you through completion of the necessary forms.
If we need to make any changes – for example, when your rent increases – you’ll have to arrange them with your bank.
Paying your rent by post
If you want to pay by post, it’s best to pay by cheque or postal order. You can pay cash if you wish – but for security reasons, you should avoid sending cash through the post.
Always remember to include your name and address, so we can send you a receipt.
Paying your rent by swipe card
This option will be available in the very near future. All residents will be given a swipe card which can be used at various places such as The Post Office™, PayPoint, and PAYzone™.
Paying your rent by Housing Benefit
You will need to complete the necessary forms and liaise with your local Housing Benefit Department. To help you, our staff have been trained to verify all your documentation on behalf of the local authority.
