Housing benefit
If you are claiming Housing Benefit, it is your responsibility to ensure you complete the necessary forms and liaise with the Housing Benefit Department to ensure they have all the necessary information to process your claim. Staff at Ashton Pioneer Homes have been trained to verify all your documentation on behalf of the local authority.
Rent payment
As an APH tenant, you must pay your rent in advance. This can be done simply by setting up a Direct Debit or Standing Order through your bank account. If there is a delay with your Housing Benefit claim, or you have any other problems with your rent, then it is important you contact your Housing Officer immediately.