RESIDENTS' PANEL

The mission statement of APH is to work together to make Ashton a better place to live. One of its core values is to listen and respond to the views of residents, staff and partners. The APH Residents' Panel is a forum at which local residents can air their views concerning APH and the services we provide.

Panel Composition

The panel will consist of 12 members that fully represent the local community with respect to age, gender, ethnicity and property type. The panel will have their an elected chair and vice chair.

Aims and Objectives

• The panel will work closely with APH to help continuously improve the services to local residents.
• The panel will review and advise on draft policies before they go to the board for approval.
• It will decide which policies will be reviewed at each meeting.
• The panel will also give feedback on APH annual service standards.
• The panel will also be reviewing performance reports as provided by APH and its conclusions forwarded to the board.
• The panel will give guidance on areas of business they would like monitoring.

APH Responsibilities

• APH will provide a suitable venue for the panel to hold their meetings and will provide refreshments.
• A member of staff will represent APH at the meeting.
• Travel and childcare expenses for all panel members will be paid for by APH.
• Each meeting will be recorded and reports provided to the Board each quarter.
• APH willl endeavour to address any training needs the panel may require.