KEEPING YOU INFORMED

It is our aim to conduct our business so that we are accessible and transparent to all our residents and stakeholders. All residents will have access to a well publicised Comments, Compliments and Complaints Policy which can ultimately lead to investigation by an independent housing Ombudsman if the need arises.

Information on services, activities and performance will be made available to residents and interested parties via quarterly editions of Pioneer News, as well as this website. Opportunities for resident feedback will be made available in these forms of media via the residents’ forum.

Keeping You Informed Below you can download the latest edition of Pioneer News which keeps all our residents informed of important issues affecting APH residents. Customers can also use this website to find out what is happening and this forum is designed to be interactive so you can tell us your views.