INTRODUCTION

At Ashton Pioneer Homes, we have an excellent track record of involving residents in the process of making important decisions. Resident involvement is at the heart of everything we do, helping us to create sustainable communities.

We recognise that resident involvement is an essential ingredient for a Quality Housing service that is committed to continuous improvement. As a resident-focused organisation we want to take the initiative in involving residents even more, so that we can further develop and improve services, raise standards even higher, and take the whole organisation further forward. In this way, working in partnership with our tenants will help to continue to create an enjoyable place to live now and in the future.

We aim to

• Conduct our business so that we are accessible and transparent to our residents and stakeholders.
• Seek out and be responsive to residents’ views and priorities.
• Demonstrate our commitment to equality of opportunity; eliminate discrimination with an equitable and diverse approach to neighbourhood management.
• Continuously improve and create value for money for our services and those provided in the neighbourhood.